Healthcare Patient Experience Platform

Better Patient Experiences Start Here

CareXM gives health systems the tools to communicate clearly, measure what matters, and coordinate care at scale.

500+
Health Systems
98%
Patient Satisfaction
40M+
Patients Reached
3x
Faster Response Times

Everything your health system needs

A unified platform built for the complexity of modern healthcare — from first outreach to post-discharge follow-up.

Patient Communication

Reach patients at the right moment, on the right channel

Automated outreach across SMS, voice, and email ensures patients receive timely reminders, follow-ups, and care instructions — reducing no-shows and improving adherence.

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Reach patients at the right moment, on the right channel

Experience Measurement

Turn patient feedback into actionable insight

Real-time CAHPS and custom surveys surface what patients actually experience. Dashboards give clinical and operational leaders the data they need to act fast.

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Turn patient feedback into actionable insight

Care Coordination

Keep care teams aligned across the continuum

Closed-loop workflows connect providers, patients, and support staff — eliminating gaps in post-discharge follow-up and reducing preventable readmissions.

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Keep care teams aligned across the continuum

Ready to transform your patient experience?

Join 500+ health systems using CareXM to deliver better care outcomes.

No credit card required. HIPAA compliant.